Terms of service
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These terms are an agreement between you and NOVUS LLC, 8206 Louisiana Blvd NE Ste A, Albuquerque, NM 87113-1738, United States (“we”, “us”). They apply to the Cave Smash mobile game and the website cavesmash.com (together, “the service”). By creating an account or using the service you accept them. If you do not agree, do not use the service.
1. Who can play
You must be at least 13 years old, or the minimum age for digital consent in your country if it is higher. If you are under the age of majority where you live, a parent or guardian must agree to these terms for you. You may not use the service if we have closed your account for breaking these terms.
2. Your account
- You need an account to play. You are responsible for what happens on it and for keeping access to the email address or sign-in method you used.
- One person, one account. Accounts may not be sold, rented, shared or transferred.
- Names of tribes and cavemen must not be offensive, hateful, sexual, misleading, or infringe anyone’s rights. We can rename or remove a name that breaks this rule.
- You can delete your account at any time in the game’s settings. Deletion is permanent. See the account deletion page.
3. The licence we give you
The game, its code, art, texts, names and characters belong to NOVUS LLC or its licensors. We give you a personal, non-exclusive, non-transferable, revocable licence to install and play the game on devices you control, for non-commercial entertainment. You may not copy, modify, reverse engineer, resell or build other products from the game, except where the law expressly allows it.
You may publish videos, screenshots and articles about Cave Smash, including monetised ones on video platforms, as long as you do not suggest that we endorse you.
4. Virtual currencies and items
- The game has two currencies: pebbles, earned by playing, and amber, earned in small amounts by playing and also sold in packs. It also has virtual items such as weapons, gear, skills, pets, looks and passes.
- Currencies and items are a limited licence to use a feature of the game. They are not your property, have no value in real money, and cannot be exchanged for money, goods or anything outside the game, or transferred to another account.
- We can change prices, rewards, statistics and the availability of currencies and items to balance the game. We try to announce significant changes in advance.
- If your account is deleted or closed, its currencies and items are lost.
5. Purchases
- Purchases are made through the Apple App Store or Google Play and are subject to their terms and payment methods. Prices and taxes are shown in the store before you pay.
- Amber packs and the seasonal battle pass are digital content delivered immediately. By buying, you ask for immediate delivery and accept that you lose any right of withdrawal once delivery has started, where such a right would otherwise apply.
- All purchases are final and non-refundable, except where the law or the store’s policy says otherwise. Refund requests are handled by Apple or Google. If a purchase is refunded or charged back, we may remove what it gave.
- A battle pass lasts for one season of about 28 days. It does not renew automatically.
- Nothing bought in Cave Smash gives a weapon, gear piece, skill or pet directly, and no purchase changes a fight’s rules. Purchases give time savers, caveman slots, the battle pass and cosmetic looks.
6. Random rewards
Level-up drafts offer three cards chosen at random. The chances for each type and rarity are published inside the game on the odds screen. Re-rolling a draft can cost pebbles or, at most once per draft, amber. In some countries re-rolls paid with amber are not available.
7. Rewarded ads
The game offers optional video ads in exchange for small in-game rewards. Watching is always your choice. Ads are provided by third parties; we are not responsible for their content or for the products they advertise. Rewards from ads are limited per day and may change or be withdrawn.
8. Fair play
You agree not to:
- cheat, use bots, automation, modified apps or exploits, or interfere with the servers;
- create several accounts to gain rewards, including through the referral system;
- trade, sell or buy accounts, currencies or items outside the game;
- harass other players or use the service for anything unlawful;
- access the service by any means other than the app and the website we provide.
If you find a bug that gives an advantage, report it to [email protected] rather than using it.
9. What we can do if these terms are broken
We can warn you, remove rewards obtained unfairly, reset rankings, rename content, suspend or permanently close an account, depending on how serious the breach is. Where the law requires it, we will tell you why and let you contest the decision by writing to us. A closed account’s currencies and items are not refunded, unless the law requires otherwise.
10. Changes to the game and availability
Cave Smash is a live game. We add, change and remove features, items and rules, and we rebalance fights. The service may be interrupted for maintenance or for reasons outside our control. We may stop operating the game; if we do, we will give at least 30 days’ notice in the game or on the website where reasonably possible.
Some features need the latest version of the app and a working internet connection.
11. Feedback
If you send us ideas or suggestions, we may use them freely, without obligation to you.
12. Privacy
Our use of personal data is described in the privacy policy.
13. Disclaimers
The service is provided “as is” and “as available”. To the fullest extent the law allows, we make no warranties, express or implied, about the service, including that it will be uninterrupted, error-free or meet your expectations.
14. Limitation of liability
To the fullest extent the law allows, NOVUS LLC is not liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, profits or goodwill. Our total liability for any claim about the service is limited to the larger of the amount you paid us in the 12 months before the claim, or 50 US dollars.
Nothing in these terms limits liability that cannot be limited by law, such as liability for fraud, for death or personal injury caused by negligence, or the rights that consumer law gives you in your country.
15. Governing law and disputes
These terms are governed by the laws of the State of New Mexico, United States, without regard to its conflict-of-law rules. Disputes will be brought before the state or federal courts located in New Mexico.
If you are a consumer living in the European Union, the United Kingdom or another country whose law gives you mandatory protections, you keep those protections and may bring a claim before the courts of your country of residence.
Please write to us first: most problems can be solved by email.
16. Terms for Apple devices
If you downloaded the game from the Apple App Store: these terms are between you and NOVUS LLC, not Apple. Apple is not responsible for the game or its content, has no obligation to provide maintenance or support for it, and is not responsible for any claim relating to it, including product liability, legal compliance or intellectual property claims. If the game fails to conform to a warranty, you may notify Apple for a refund of the purchase price, if any; Apple has no other warranty obligation. Your licence is limited to use on Apple devices that you own or control, as permitted by the App Store’s usage rules. You confirm that you are not located in a country under a US government embargo and are not on a US government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
17. Changes to these terms
We may update these terms. The date at the top shows the latest version. If a change is significant we will tell you in the game or by email before it applies. If you keep using the service after that, you accept the new terms.
18. Contact
NOVUS LLC, 8206 Louisiana Blvd NE Ste A, Albuquerque, NM 87113-1738, United States [email protected]